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Once your order is placed and Payment made, you can only modify your order if our staffs have not coomence work on the said problem. otherwise the order can be modified.

We keep upgrading everyday to be able to handle any computer helpdesk problems. But in the case where we are un able to solve the problem or partially solve the problem, A full refund will be made back to you.

Once a problem have been registered as uncompleted or unsolved, our accounts team will issue out your refund within 2-3 business days.

In a scenario where the the reality or result of the service is less than the expectations, our technical team will keep working without any extra charges to always satisfy our clients.



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Everytime I call for assistance, everyone I speak to is very helpful and knowledgeable. I appreciate it!!!

Mark Jance / Facebook

It was great and handled very fast. They worked around my conference call and fixed the issue right away

Glory Milson / Facebook

Fantastic vendor. Trustworthy, highly skilled and experienced team members. We’ve relied on them exclusively since 2017 and look forward to continuing that relationship. As president of the company, I sleep better knowing Helpdesk star has got our backs 24/7/365

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